DownStream permits users to transfer licenses between license hosts, or split an existing license across multiple license hosts. License transfer requests are reviewed for maintenance contract status and license transfer history. License transfer fees may apply.
License transfers must be requested by completing and submitting a license transfer form provided below.
Choose the Correct Form
DownStream product licensing is available for two types of license hosts:
Standard License Host – PC based MAC address as HostID.
Virtual Machine Host – A virtual machine UUID as HostID.
Select the form that corresponds to your license transfer request. To view the Virtual Machine platforms supported for product licensing, consult the installation guide .
The links to the transfer forms below open fill in the form style PDF files. Most web browsers support in browser editing and saving. Complete the form as instructed, click right mouse and choose Save As to save a local copy of the completed form. Email the saved file to DownStream. Otherwise, print and complete the form and submit by fax or email.
**CAUTION** Changes to a Virtual Machine Invalidate a DownStream License
Changes to a license server virtual machine, like automated VM host software updates, increasing memory and other changes often result in an unintended change to the VM’s UUID. When a license server UUID is changed the DownStream product license will no longer work and a new license is required. Unintended changes to a license server UUID can be avoided by adding a specific statement to the virtual machine configuration file (vmx file) of the virtual machine. To avoid UUID changes add the following statement to the vmx file for the license server virtual machine:
uuid.action=”keep”
License Transfer Between Standard Hosts
Use this form to transfer between standard license hosts.
License Transfer Between Standard Hosts
License Transfer From Standard Host to Virtual Machine Host
Use this form to transfer from a standard license host to a virtual machine host.
License Transfer from Standard Host to Virtual Machine Hosts
License Transfer Between Virtual Machine Hosts
Use this form to transfer between virtual machine hosts.
License Transfer Between Virtual Machine Hosts
License Transfer from Virtual Machine Host to Standard Host
Use this form to transfer from virtual machine host to a non-virtual machine (or standard) host.
License Transfer Between Virtual Machine Host to Standard Host
Submit the Form
Fax to DownStream Technologies at (508) 481-0362
Email to DownStream Technologies at customercare@downstreamtech.com
For license transfer technical support, contact customercare@downstreamtech.com or call (508) 970-0670.